We’d be proud of ourselves if you were supremely happy with your purchase. However, in the event that you aren’t happy with your purchase, we may offer either a refund or replacement under the following circumstances:
• The product was delivered spoiled or damaged. However, we don’t accept liability for a spoiled product as a result of an unattended delivery.
• When we’ve sent you the wrong product (apology for this)
• The product is not of satisfactory quality
Unfortunately, we can’t offer a refund for a change of mind, or if your fur friend doesn’t eat it like we would expect. If your fur friend is reluctant to eat the products, try to mix together with food.
How to request a refund Please email info@hhpetscare.com with your delivery details and a brief overview of the issue. We must be notified within 24 hours of receiving your delivery.
